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Customer Support

Customer Support

Browse our support articles and get help using the customer portal, powered by Thinking Capital.

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16 articles in this collection
Written by Colin Branch

Who can I contact if I have questions regarding my account?

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Written by Colin Branch
Updated over a week ago
Application Support

Will my credit score be checked or affected?

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Written by Colin Branch
Updated over a week ago

How long is the application process?

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Written by Colin Branch
Updated over a week ago

What documents do I need to submit?

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Written by Colin Branch
Updated over a week ago

What if I have bad credit?

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Written by Colin Branch
Updated over a week ago
How To... Tips

How to create an account

Start your journey into customer lending by creating an account with Ario.
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Written by Colin Branch
Updated over a week ago

How can I access my Customer Portal?

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Written by Colin Branch
Updated over a week ago

How do I apply for financing, or more of it?

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Written by Colin Branch
Updated over a week ago

How can I speed up the application process?

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Written by Colin Branch
Updated over a week ago

How do I add my bank details?

Connecting your business bank account allows you to pay suppliers and provides you with the maximum credit limit upfront.
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Written by Colin Branch
Updated over a week ago

How can I reset my password if I signed up with Thinking Capital™ using my Quickbooks account?

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Written by Colin Branch
Updated over a week ago

How to pay an invoice

Paying an invoice is easy. After registering an account, you can pay or finance current and all future supplier invoices from this platform.
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Written by Colin Branch
Updated over a week ago

How to set up pre-authorized financing

Pre-authorized financing allows you to save time paying invoices to your suppliers by making automatic payments.
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Written by Colin Branch
Updated over a week ago
Technical Support

What browsers are supported?

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Written by Colin Branch
Updated over a week ago

How is my information kept safe?

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Written by Colin Branch
Updated over a week ago

How can I make my account more secure?

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Written by Colin Branch
Updated over a week ago