Go to Driven
English
Français
All Collections
Customer Support
Customer Support
Browse our support articles and get help using the customer portal, powered by Driven.
27 articles in this collection
Written by
William Ross
and
Colin Branch
What are your support hours?
Written by
Colin Branch
Updated over a week ago
Who can I contact if I have questions regarding my account?
Written by
Colin Branch
Updated over a week ago
Application Support
Will my credit score be checked or affected?
Written by
Colin Branch
Updated over a week ago
How long does it take to be approved?
Written by
Colin Branch
Updated over a week ago
What is my jurisdiction region?
Written by
Colin Branch
Updated over a week ago
Where do I find my business registration number?
Written by
Colin Branch
Updated over a week ago
Can I apply if I do not have an incorporated business?
Written by
Colin Branch
Updated over a week ago
I have multiple business bank accounts. Which one should I connect?
Written by
Colin Branch
Updated over a week ago
Why was my application rejected?
Written by
Colin Branch
Updated over a week ago
What if I have bad credit?
Written by
Colin Branch
Updated over a week ago
How To... Tips
How to download / upload bank statements for your business
Upload Bank Statements
Written by
William Ross
Updated over a week ago
How to create an account
Start your journey into customer lending by creating an account with Driven.
Written by
Colin Branch
Updated this week
How do I apply for financing, or more of it?
Written by
Colin Branch
Updated over a week ago
How can I speed up the application process?
Written by
Colin Branch
Updated over a week ago
How can I reset my password if I signed up with Driven™ using my Quickbooks account?
Written by
Colin Branch
Updated over a week ago
How do I add my bank details?
Connecting your business bank account allows you to instantly qualify for a credit limit
Written by
Colin Branch
Updated over a week ago
Troubleshoot
What browsers are supported?
Written by
Colin Branch
Updated over a week ago
I did not receive my account activation email
Written by
Colin Branch
Updated over a week ago
I cannot see a link to click in the account activation email
Written by
Colin Branch
Updated over a week ago
I don't remember my password
Written by
Colin Branch
Updated over a week ago
I cannot pass the Verify Myself step - I've failed too many times, now what?
Written by
Colin Branch
Updated over a week ago
I'm having difficulty logging in
Written by
Colin Branch
Updated over a week ago
It's taking too long to search for my bank details
Written by
Colin Branch
Updated over a week ago
Why is my bank account not connecting?
Written by
Colin Branch
Updated over a week ago
Privacy and Security
How is my information kept safe?
Written by
Colin Branch
Updated over a week ago
How can I make my account more secure?
Written by
Colin Branch
Updated over a week ago
Do you share my data with 3rd parties, such as the CRA?
Written by
Colin Branch
Updated over a week ago