General FAQs

A list of the most frequently asked questions from our customers.

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17 articles in this collection
Written by Colin Branch and Noah Rocklin

Why did my account disconnect? How do I reconnect it?

Written by Noah Rocklin
Updated over a week ago

Who is Thinking Capital?

Written by Colin Branch
Updated over a week ago

General

What types of business do you work with?

Link to a list of approved industries

Written by Colin Branch
Updated over a week ago

How do I know if I qualify for financing?

Qualification criteria check list

Written by Colin Branch
Updated over a week ago

I own multiple businesses. Can I apply for each?

How to sign up multiple businesses for the same owner

Written by Colin Branch
Updated over a week ago

What are the interest rates and costs?

How we calculate interest charges

Written by Colin Branch
Updated over a week ago

What can I use the financing for?

Specific examples of what most business owners use their funds for

Written by Colin Branch
Updated over a week ago

How quickly can I receive financing?

Approval takes less than 48 hours with email confirmation

Written by Colin Branch
Updated over a week ago

How do I repay the financing I have received?

Repayment method, terms and frequency options available

Written by Colin Branch
Updated over a week ago

What options are available for repayment terms & frequency?

How often and for how long you can expect to repay

Written by Colin Branch
Updated over a week ago

What do you do with the information I provide?

How your information helps us process applications quickly and efficiently

Written by Colin Branch
Updated over a week ago

Can I re-apply if I'm not qualified now?

Complete your application quickly, easily and as many times as you wish

Written by Colin Branch
Updated over a week ago

Getting Started

Which email address should I use when signing up?

The best way to contact you for transactional updates

Written by Colin Branch
Updated over a week ago

Where can i find my Legal Business Name?

Written by Colin Branch
Updated over a week ago

Where can I find my confirmation email?

Written by Colin Branch
Updated over a week ago

Why does the platform ask for my SIN?

Written by Colin Branch
Updated over a week ago

Why are you asking me to connect my bank account?

Written by Colin Branch
Updated over a week ago